Resolving Interpersonal Conflict

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Resolving Interpersonal Conflict
I learned that as human beings we all experience interpersonal conflict with other people around us. The ability to master the skill of solving such conflicts is critical in developing a lasting relationship with our family, friends, and workmates. Furthermore, we reduce the amount of stress in our lives and focus on productive activities. The approach to addressing conflict immediately it arises usually prevents cases of people taking sides or being entrenched and have extreme negative emotions. The first step to resolve interpersonal conflict is to approach the other party involved respectfully. Jacobs (515) states that being respectful will depend on how one looks at the other person, the words and tone that they use and how they present their arguments. The second step to resolve interpersonal conflict is to listen to the other party until we can experience how they feel. Christensen et al. (249) advice that before one speaks for themselves during a conflict, they should first be able to outline the emotions and ideas of the previous speaker until the speaker is satisfied. It is then mandatory that one listen carefully and keenly. Thirdly, both parties have to have rounds where they state their suggestions, their needs, emotions, and views. During this step, I learned that one has to be brief, avoid using loaded words, express themselves honestly and openly and show precisely how …